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Question

 Siddharth Chaurasia (CSiddharth)
Accenture

Accenture
IN
CSiddharth Member since 2016 2 posts
Accenture
Posted: Mar 19, 2021
Last activity: Dec 30, 2021
Posted: 19 Mar 2021 3:21 EDT
Last activity: 30 Dec 2021 1:49 EST
Closed

Case not updating when visibility condition is set on 'pyupdatecasedetails'

Hi, 

I've added 'pyupdatecasedetails' to pyDefault under 'Case wide actions' in order for my case to update via Pega API. 

As per requirement, the local action should not be visible under the 'Actions' button when the case is opened on the UI. For that, I added visibility condition (When: Never) for this local action. Post setting of visibility condition, I again started to get the same error: "pyudatecasedetails not part of assignment actions".

Is there a way that I keep 'pyupdatecasedetails' on my 'Case wide actions' yet it is not visible under actions menu?

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Pega Platform 8.4.2
Case Management

Posted: 3 years ago
Posted: 30 Dec 2021 1:49 EST
Hitesh Jain (Hitesh Jain)
Aaseya IT Services Pvt Ltd
Architect
Aaseya IT Services Pvt Ltd
SA

@CSiddharth You need to Customize the pyWorkActionsPopulatePerform Activity / pyWorkActionsPerform Navigation rule into your work class by adding the logic to remove / hide the specific local action from the pyLocalActionsList page list property

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