Question
Capgemini
Capgemini
US
Capgemini
Posted: Jun 14, 2020
Last activity: Jun 16, 2020
Last activity: 16 Jun 2020 1:33 EDT
Closed
Solved
Case ID Generation
Hi,
Case ID is not getting generated in sequence. For example when I create a new Case type today And create cases with prefix set to "C-" then today's cases are in sequence such as "C-1", "C-2", "C-3"...
But When I create the same case tomorrow the Case ID starts from "C-1001" and the next case as "C-1002" and goes on. For the next day after tomorrow case Id starts with "C-2001" and goes on.
I didn't do any customization in Case ID generation. Could anyone explain why this is happening and how can I resolve this to follow normal sequence irrespective of day of creation .
Thanks in advance.
Accepted Solution
Posted: 5 years ago
Updated: 5 years ago
Updated: 16 Jun 2020 1:33 EDT
PEGA
Pegasystems Inc.
IN
Posted: 5 years ago
Capgemini
Capgemini
US
Thank you Saikat. This resolved the issue I had.
This is an enhancement done in pega 8.3 version to generate case id faster. Please refer the below link for more details.
https://community.pega.com/knowledgebase/articles/whats-new-pega-platform/increase-performance-work-id-generation-83
I have not tried but I think if you change idGenerator/defaultBatchSize DSS to 1, it might fix your problem.
-Saikat