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udaykumart16801936

Member since 2023

9 posts

Enigma Metaverse

Posted: Oct 18, 2024

Last activity: Nov 8, 2024

Posted: 18 Oct 2024 6:53 EDT
Last activity: 8 Nov 2024 9:55 EST

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Automatic Case Generation

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How can we generate a case automatically on clicking on button,

***Edited by Moderator Marije to add Capability tags***

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Pega Customer Service '24.1

Case Management

User Experience

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Aruna Dattathri
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Accepted Solution

Posted: 5 months ago

Updated: 5 months ago

Posted: 18 Oct 2024 8:19 EDT
Updated: 8 Nov 2024 9:55 EST

SohamM95

Maantic Inc

replied to udaykumart16801936

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@udaykumart16801936

You can use the OOTB action Create Work and pass the class of the case type you want to create.

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Uday Kumar tallapally

Posted: 5 months ago

Posted: 18 Oct 2024 15:10 EDT

RameshSangili

PEGA

replied to udaykumart16801936

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@udaykumart16801936

Can you please provide insights about your requirement to suggest a solution?

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Automatic Case Generation

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