Question
Empower Retirement
IN
Last activity: 19 Feb 2018 9:11 EST
Case Design
How to return to parent case when the child case is resolved. Because After the child case created ,one more stage is there in parent case.
***Updated by moderator: Lochan to close post as duplicate***
Pegasystems Inc.
IN
Use Wait shape in the parent case. In the wait shape use case dependency and wait until all the child case is resolved. Once the child cases is resolved parent case will resume.
Pegasystems Inc.
IN
Looks like this is a duplicate of : https://collaborate.pega.com/question/returning-back-parent-case-child-case
Please try using AllCoveredResolved Ticket on the parent, where-ever it has to resume, after all children cases are resolved.
Once the child cases are created, we can call a wait shape that runs forever and the all covered resolved ticket breaks the wait when the last child case gets resolved.