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Question

 Mythily N (MythilyN)
Accenture
Mythily N
Accenture
SG
MythilyN Member since 2016 1 post
Accenture
Posted: Dec 26, 2019
Last activity: Dec 26, 2019
Posted: 26 Dec 2019 4:01 EST
Last activity: 26 Dec 2019 8:37 EST
Closed

Case component in Pega Robotic Studio

I have used the case component in Robotic studio to create a case in pega by passing classname. What else can the case component be used for? Will i be able to set a property value on pega case using robotic automation without interrogating pega application if so how can this be achieved

Thanks,

Mythily

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Robotic Process Automation

Posted: 5 years ago
Posted: 26 Dec 2019 8:37 EST
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

The case component is sued to create new cases. If you wish to interact with existing cases, you'd use the RobotActivity component and trigger an assignment to the robot within your case flow. This is mostly done within your case flow by invoking a RoboticActivity and then in Pega Robotics Studio by responding to the ActivityStarted event from the RoboticActivity that you have configured to correspond with the one you are invoking from your case flow.

http://help.openspan.com/191/Components/Using_the_Robotic_Case_Definition_Component.htm

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