can't view the trainings in chrome and IE
unable to view any trainings
***Edited by Moderator Marissa to update Content Type from Discussion to Question; changed from General to Pega Academy***
Accepted Solution
Updated: 2 May 2022 2:03 EDT
Pegasystems Inc.
IN
When you encounter an unexpected issue (for example, missing courses, exercises, lessons, or elements on a page), this is often because the cached content in your browser has not updated properly. To refresh your content, try this generic troubleshooting technique:
- Log out from all Academy/Community/Pega.com related sessions.
- Clear your browser caches and cookies.
- Restart your browser and log back in.
If that does not resolve the issue:
- Try a private browsing session, or
- Try a different browser
If the issue persists, contact [email protected].
Pegasystems Inc.
US
You mentioned Chrome and IE. Did you mean it only failed in those browsers, or that you tested in both so it seemed browser agnostic. If the latter, then perhaps the service was down temporarily. If the former, I would like to know more.