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Question

 Gokce lkinonu (Gomerilk)
Vodafone Bilgi Ve Iletisim Hizmetleri A S

Vodafone Bilgi Ve Iletisim Hizmetleri A S
TR
Gomerilk Member since 2017 26 posts
Vodafone Bilgi Ve Iletisim Hizmetleri A S
Posted: Jan 22, 2019
Last activity: Jan 22, 2019
Posted: 22 Jan 2019 4:05 EST
Last activity: 22 Jan 2019 13:41 EST
Closed

Cannot run campaign. system does not schedule campaign

Hi All,

I dont know why but system is not scheduled campaigns. Run Schedule is empty. I did not see any errors on logs and tracer. I also changed log level of some activities but log file is always same.

it is important!

do you have any idea for that?

thanks

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Pega Marketing

Posted: 6 years ago
Posted: 22 Jan 2019 13:41 EST
Sriram Coimbatore Krishnan (Sriram Krishnan)
PEGA
Fellow, Software Architect, Outbound Runtime
Pegasystems Inc.
US

Hi,

1. Is this a new installation ? If not was it running earlier ? Where there any upgrades done from older version ? What version of Pega Marketing is this ?

2. Are all the agents enabled as documented ? Please check the section "Required post-installation steps under" : https://community.pega.com/knowledgebase/documents/pega-marketing-81-installation-guide   (depending upon your Pega Marketing version - you also have version specific documentation here : https://community.pega.com/knowledgebase/products/marketing

 

 

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