I have requirement like one or more robot queues and i will create flow one robot queue only but i will pass queue name and activity name dynamically. is this requirement possible, if yes, can you please give me the steps.
***Edited by Moderator: Lochan to update platform capability tags***
currently Assign to Robot shape is accepting static value means it taking only queue name and this requirement will satisfy if i have only one queue but i have a requirement like 1 or more robot queues require. In this scenario i cannot create flow how many queues required that many robot queues. i will create one flow one robot queue and i will pass queue name and activity name dynamically and based on the queue names the case will goes to that particular robot basket.
Thanks & Regards,
Posted: 4 years ago
Posted: 31 Jul 2019 1:26 EDT
Vaspi Prasad Gummadelly (gummv1)
Manager of Technical Support Engineering
Yes, i have raised but they are also saying as of now there is no such functionality to accept the dynamic parameter to Robot queue and i have a doubt standard workbasket is accepts the dynamic parameter why not robot workbasket?