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 Kadri Hekk (KadriH33)
Swedbank As

Swedbank As
EE
KadriH33 Member since 2019 4 posts
Swedbank As
Posted: 2 days 8 hours ago
Last activity: 2 days 8 hours ago
Posted: 17 Dec 2025 8:12 EST
Last activity: 17 Dec 2025 8:12 EST

Can I see Weighting value in IH record?

Is it possible to output into Interaction History the sum of Weighting (Business levers) applied to see if a specific NBA was prioritized for a customer due to Action-/Journey-/Context- etc Weighting?

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Pega Customer Decision Hub '24.1
Pega Customer Decision Hub

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Pega Customer Decision Hub 1:1 Operations Manager - Action eligibility was missed due to an unintentional context change

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