Question
Akbank
TR
Last activity: 11 Sep 2023 5:28 EDT
Campaigns that have status as 11 and 15
Dear All,
Currently we have campaigns which have status as 11(Definition) and 15(Approved). We need to turn their status into completed one by one and we have 39 of them. However, the users do not want to do this one by one because there are 39 of them.
We have been turning campaigns' status which are 1(Failed), 2(Aborted), 10(Suspended) into 12(Completed) with sql query until now. However, we do not have experience about turning their status into completed with 11 and 15 statuses.
I attached the campaigns that I mentioned above(Please ignore the ones that have status as 12).
In conclusion, we need to convert these campaigns' status into completed, can you help us?
Best Regards,
Didem.
Pegasystems Inc.
GB
@DidemT16904932 To perform a bulk update of campaign statuses from 11 (Definition) and 15 (Approved) to 12 (Completed), you should follow your organization's guidelines and best practices for database updates.
However, we strongly recommend considering the potential impact on your Pega Customer Decision Hub application before making any direct database changes. Instead, you may want to explore using Pega APIs or other built-in functionalities to achieve the desired outcome in a more controlled and supported manner.
This answer came from a Pega gen-AI assistant using the below references. As a Support Center moderator, I reviewed the answer and references for accuracy:
Wrapping up an Outbound Campaign
@DidemT16904932 To perform a bulk update of campaign statuses from 11 (Definition) and 15 (Approved) to 12 (Completed), you should follow your organization's guidelines and best practices for database updates.
However, we strongly recommend considering the potential impact on your Pega Customer Decision Hub application before making any direct database changes. Instead, you may want to explore using Pega APIs or other built-in functionalities to achieve the desired outcome in a more controlled and supported manner.
This answer came from a Pega gen-AI assistant using the below references. As a Support Center moderator, I reviewed the answer and references for accuracy:
Wrapping up an Outbound Campaign
Rescheduling an Outbound Campaign