Question
Citi Bank
IN
Last activity: 30 Nov 2016 9:51 EST
Call Timer in Right panel not clocking during multiple Interaction
Hi,
During Multiple Interactions opened in CSR portal the Timer in Right panel for previous interaction will stop clocking . Only then current interaction will show the time duration.
Please reply if anyone came across this issue before.
***Updated by moderator: Maryrita to add Group Tag***