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Question

 Sowndar Kamalakannan (kamas1) PEGA Senior System Architect
Pegasystems Inc.
GB
kamas1 Member since 2018 3 posts
PEGA
Posted: Oct 31, 2022
Last activity: Apr 28, 2023
Posted: 31 Oct 2022 22:04 EDT
Last activity: 28 Apr 2023 4:42 EDT
Solved

Call to fetch authoring records failed: Axisos Error

Impact:

- Unable to create/add fields to Case type

 

Steps to reproduce:

1. Launch latest Pega 8.8 My trial version

2. Create a new case type

3. Create a new stage and a step

4. Configure the view

5. Exception appears.

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Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 1 Nov 2022 0:33 EDT
Updated: 28 Apr 2023 4:42 EDT
Sowndar Kamalakannan (kamas1) PEGA Senior System Architect
Pegasystems Inc.
GB

@ArulDevan - 

1. Power ON/OFF - It did not help.

2. Logs - No exception observed.

However, it started working now. No idea on the RCA.

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Posted: 1 year ago
Posted: 1 Nov 2022 0:08 EDT
Aruldevan Thangappan T (ArulDevan) NCS Pte. Ltd Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @kamas1: Is it an intermittent issue? I'm not facing the same.

Can you try to check the logs for any error? Also can you try to power off and turn on the trial again and check?

Thanks.

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Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 1 Nov 2022 0:33 EDT
Updated: 28 Apr 2023 4:42 EDT
Sowndar Kamalakannan (kamas1) PEGA Senior System Architect
Pegasystems Inc.
GB

@ArulDevan - 

1. Power ON/OFF - It did not help.

2. Logs - No exception observed.

However, it started working now. No idea on the RCA.

To see attachments, please log in.

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