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Question

 Larisa Kerimbekova (lkerimbe)
Virtusa
Larisa Kerimbekova
Virtusa
US
lkerimbe Member since 2016 26 posts
Virtusa
Posted: May 12, 2020
Last activity: May 22, 2020
Posted: 12 May 2020 17:45 EDT
Last activity: 22 May 2020 16:36 EDT
Closed

Breadcrumbs bar with steps in standard flow

We have a requirement to show the user the case progressing. To implement it I updated embedded section pyDisplayStages, in the section pyCaseMainInner, by checking the option "ShowSteps", however it just shows the names of the processes associated with the stage. Is there a way to show user the steps as it is in attachment, differentiated as past/current/future. Please advise.

Thanks,

Larisa

***Edited by Moderator: Pallavi to update platform capability tags***  

 

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Pega Platform 8.3.2
Case Management
User Experience
Communications and Media
Experience Designer

Posted: 4 years ago
Updated: 3 years ago
Posted: 13 May 2020 7:13 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

If the steps to stage are added through Case Designer, I am able to see the steps when ShowSteps parameter is checked, if the steps are added through flow those are not visible.

Please find the below screenshot.

breadcrumbs steps

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Posted: 4 years ago
Posted: 13 May 2020 18:09 EDT
Larisa Kerimbekova (lkerimbe)
Virtusa
Larisa Kerimbekova
Virtusa
US

Hi  Pavan. I recreated the first stage process flow through the Case Designer, however I still don't see the steps in pyDisplayStages section, and when I click on the stage, it shows replicated Case Life Cycle, see attached file. Please advise.

Regards,

Larisa

 

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Posted: 4 years ago
Posted: 13 May 2020 12:04 EDT
Larisa Kerimbekova (lkerimbe)
Virtusa
Larisa Kerimbekova
Virtusa
US

Yes, Pavan, the steps were added through the flow. Is there the way to fix it without redo the case in Case Designer?

Thank you, Larisa

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