Question
5
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Cognizant
US
Posted: Jan 4, 2018
Last activity: Jan 22, 2018
Last activity: 22 Jan 2018 22:22 EST
Closed
Solved
BLOB Encryption
HI ,
I have encrypted the BLOB using the Encrypt BLOB Checkbox and it works fine. But when the Workitem is Queued For Agent, Then Agent Fails to understand the Encrypted details and so Going to Broken-Process .
Anyone has seen this and any solution for this ?
Posted: 5 years ago
JPMorgan Chase & Company
US
Hi,
what are the steps you followed for BLOB encryption, had you generated any custom cipher.?
Posted: 5 years ago
Cognizant
US
Any help here ?
Posted: 5 years ago
Pegasystems Inc.
IN
Hi There,
Are you sure if it is the Encryption that is causing the issue. Have you checked the stack trace for the error.
Thanks,
Ujjwal
Posted: 5 years ago
Cognizant
US
Hi UjjwalShukla ,
I saw the Stack Trace and the error as well. It clearly says Error in Reading Stream . And yes I am using custom CIPHER and that perfectly fine in encrypt and decrypt if Agent is not involved
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Hi UjjwalShukla ,
I saw the Stack Trace and the error as well. It clearly says Error in Reading Stream . And yes I am using custom CIPHER and that perfectly fine in encrypt and decrypt if Agent is not involved
<pxStackTrace>com.pega.pegarules.pub.PRRuntimeException: Error at com.pegarules.generated.activity.ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.step1_circum0(ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.java:181) at com.pegarules.generated.activity.ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.perform(ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.java:69) at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505) at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721) at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:515) at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:945) at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1259) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901) at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670) at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991) at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532) at java.lang.Thread.run(Thread.java:745) Caused by: com.pega.pegarules.pub.PRRuntimeException: Cannot open ASR-CCO-WORK-COMMUNICATIONEVENT S-5739366 at com.pegarules.generated.activity.ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.step1_circum0(ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.java:175) ... 12 more Caused by: com.pega.pegarules.pub.database.BadInstanceDataException: problem creating a page from a stream: Invalid clipboard stream detected in module StorageStreamCommon.create(byte []). Reason: Invalid signature found in stream. Stream length = 5780; signature: {EN}; compressed = false: code: <none> SQLState: Invalid clipboard stream detected in module StorageStreamCommon.create(byte []). Reason: Invalid signature found in stream. Stream length = 5780; signature: {EN}; compressed = false Message: <none> From: (B6B6DDB51CB2740EFDA24D427D09816C1) at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.populatePageOrStringMapFromStreamColumn(PageDatabaseMapperImpl.java:2390) at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.createPageFromResultSet(PageDatabaseMapperImpl.java:480) at com.pega.pegarules.data.internal.access.Opener.getResultFromResultSet(Opener.java:945) at com.pega.pegarules.data.internal.access.Opener.openData(Opener.java:716) at com.pega.pegarules.data.internal.access.Opener.openData(Opener.java:410) at com.pega.pegarules.data.internal.access.DatabaseImpl.open(DatabaseImpl.java:4547) at com.pegarules.generated.activity.ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.step1_circum0(ra_action_establishcontext_61a5151f8876468ee3c164b964cef2f5.java:168) ... 12 more Caused by: com.pega.pegarules.pub.clipboard.InvalidStreamError: Invalid clipboard stream detected in module StorageStreamCommon.create(byte []). Reason: Invalid signature found in stream. Stream length = 5780; signature: {EN}; compressed = false From: (B6B6DDB51CB2740EFDA24D427D09816C1) at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.create(StorageStreamCommonImpl.java:688) at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.create(StorageStreamCommonImpl.java:618) at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.adoptStreamForm(ClipboardPageImpl.java:731) at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.adoptStreamForm(ClipboardPageImpl.java:726) at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl.acquireAndAdopt(ClipboardPageFactoryImpl.java:170) at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.populatePageOrStringMapFromStreamColumn(PageDatabaseMapperImpl.java:2347) ... 18 more</pxStackTrace><pxErrorDateTime>20180103T174327.829 GMT</pxErrorDateTime><pxObjClass>Embed-QueueErrorDetails</pxObjClass>
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Accepted Solution
Posted: 5 years ago
Cognizant
US
This Issue s resolved ..it was an issue with encryption jar in the node ..ot was not updated where Agent was running..