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Question

 awantika singh (awantikas2131)
Accenture Solutions Co Ltd
IN
awantikas2131 Member since 2017 8 posts
Posted: May 9, 2019
Last activity: May 28, 2019
Posted: 9 May 2019 2:53 EDT
Last activity: 28 May 2019 4:22 EDT
Closed

Is below mentioned software are vailable in pega version 8.2

I need below frameworks:

Are they available in 8.2 version.

  1. Pega Marketing for Communications 8.2. PMC will include PM and CDH and Pega platform( all 8.2)
  2. Next Best Action Advisor 8.2
  3. Customer Service 8.2
  4. Product Configuration framework

***Moderator Edit-Vidyaranjan: Updated SR details***

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Support Case Exists

Posted: 5 years ago
Posted: 9 May 2019 3:39 EDT
Smruthi PV (pvs01)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Awantika,

Thanks for posting your query in PSC !

Please refer the below links for help

PEGA MARKETING FOR COMMUNICATIONS :https://community.pega.com/knowledgebase/products/marketing-communications

CUSTOMER DECISION HUB: https://community.pega.com/knowledgebase/products/customer-decision-hub

NEXT BEST ACTION ADVISOR: https://community.pega.com/knowledgebase/products/next-best-action-advisor

PEGA CUSTOMER SERVICE: https://community.pega.com/knowledgebase/products/customer-service

The Product Configuration Framework (PCF) has been sunset few years back, there are no maintenance release done on it. Over the last few years we have switched to the Product Configurator appropriate for each vertical (which is Product Designer in FS and Product Builder in Insurance).

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Hi Awantika,

Thanks for posting your query in PSC !

Please refer the below links for help

PEGA MARKETING FOR COMMUNICATIONS :https://community.pega.com/knowledgebase/products/marketing-communications

CUSTOMER DECISION HUB: https://community.pega.com/knowledgebase/products/customer-decision-hub

NEXT BEST ACTION ADVISOR: https://community.pega.com/knowledgebase/products/next-best-action-advisor

PEGA CUSTOMER SERVICE: https://community.pega.com/knowledgebase/products/customer-service

The Product Configuration Framework (PCF) has been sunset few years back, there are no maintenance release done on it. Over the last few years we have switched to the Product Configurator appropriate for each vertical (which is Product Designer in FS and Product Builder in Insurance).

If a custom implementation has been done using PCF then you will have to take the necessary steps to point that version of PCF application to the appropriate dependent application versions. 

In case you need further help please reach out to your Pega Account Executive who can find the details and provide you with appropriate support . 

Thanks,

Smruthi P V

 

 


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