@kirti  This issue might be related to the session management in Pega. When you close the window without logging out, your session might still be active and Pega might remember the last screen you were on, which is the reports screen in this case. One way to solve this issue could be to ensure that you log out of Pega before closing the window. This will end your session and when you log in again, you should be able to see the dashboard. If this doesn't solve your issue, it might be a good idea to raise a support request with Pega.

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@kirti

this is because of session id and cookies generally each request comes with cookies and that is the main part where you need to look into

This will mostly solve your problem use network trace to solve these kind of problems