Question
Vodafone - _VOIS India Pvt. Limited
IN
Last activity: 22 Nov 2016 19:29 EST
Avaya AES 6.3 - JTAPI Jar import issue
Hi All,
We have done PegaCALLv Proprietary information hidden integration with Avaya AES 6.3
It is live in production environment now.
Now we are facing an issue that Avaya JTAPI external jar classes are not picking up in runtime in node-2 whereas it is working fine in node-1. [Production env having 2-nodes]
Thanks.
Prasenjit
***Updated by Moderator: Marissa to update categories***
Pegasystems Inc.
IN
Hi,
Please share the stack trace and also check whether you have deleted the temp folder on both nodes before restarting the nodes.
Thanks,
Pegasystems Inc.
US
How did you integrate jtapi jar into pega instances? Importing to database or add it individually on each application server node? Use SMA>>Advanced>>ETier runtime environment to look up the the location of the jar (a screenshot would be helpful).