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Question

 Anjaneyulu Chandolu (AnjaneyuluC5250) Tata Consultancy Services Associate Consultant
Tata Consultancy Services
IN
AnjaneyuluC5250 Member since 2017 2 posts
Tata Consultancy Services
Posted: Mar 2, 2020
Last activity: Jun 14, 2021
Posted: 2 Mar 2020 9:04 EST
Last activity: 14 Jun 2021 7:38 EDT
Closed

Automatic case creation through link in cognos

Hi,

We have a requirement to create case automatically through a link in cognos tool, pls suggest. We are using pega 8.2.5 version.

 

***Edited by Moderator Marissa to update platform capability tags****

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Case Management

Posted: 4 years ago
Updated: 3 years ago
Posted: 2 Mar 2020 9:26 EST
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2) PEGA Senior System Architect
Pegasystems Inc.
IN

Create a service in Pega and use it to create a case from the Cognos tool.

Please find the below URL for creating case by using a service,

https://collaborate.pega.com/question/creating-case-through-service

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