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Question

 walter wu (walterw1677)
rbc

rbc
CA
walterw1677 Member since 2017 7 posts
rbc
Posted: Dec 8, 2017
Last activity: Nov 6, 2018
Posted: 8 Dec 2017 13:25 EST
Last activity: 6 Nov 2018 20:02 EST
Closed

automate the published desktop on citrix

On citrix, we publish the whole desktop instead of a single app. When we set the published app name attribute in automation, the automation is not able to open the published desktop.

Can you help?

***Edited by Moderator Marissa to add SR Details***

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Robotic Process Automation
Support Case Exists

Posted: 7 years ago
Posted: 8 Dec 2017 15:43 EST
Christopher Heffernan (heffc)
PEGA
Senior Engineer, Technical Support, Intelligent Automation
Pegasystems Inc.
US

Hello Walter,

Please ensure that the Citrix context is pointing to the correct server. If it is have you deployed your project on the Citrix server and pointed the Citrix context to that location? Are you receiving any error message? If so, what does that error message say?

Could you please attach a runtime log to this?

Thanks,

Chris

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