Attachments in S3 repository
Customer is using Pega cloud, so attachments are stored in S3 repository.
Customer is asking to be able to build an email containing 2 links, one to the work object - which they can do, and another to an embedded attachment.
Is this possible using S3, and if so how?
Pegasystems Inc.
US
In fact, pegacloud has preconfigured to use S3 for attachments, etc: https://community.pega.com/knowledgebase/articles/pega-cloud/pega-cloud-services-file-storage.
I do not see any infrastructure limitation at all. Your question might be application specific.
Pegasystems Inc.
JP
Thanks Kevin,
Your link included the answer that I was looking for.
"Pega Cloud Services does not support direct access to files in a Pega Cloud File Storage repository, including using a file connector to point your Pega application to your repository."
Not possible to put a URL to the file into an email.