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Question

 Saisivakumar Yerramneni (SivaYerram) American Express Architect II
American Express
US
SivaYerram Member since 2016 2 posts
American Express
Posted: Apr 11, 2016
Last activity: May 15, 2017
Posted: 11 Apr 2016 14:15 EDT
Last activity: 15 May 2017 7:19 EDT
Closed
Solved

Assignment "Removed via ticket" in Audit History

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hi,

i see Assignment "Removed via ticket" in Audit History

Capture.PNG

Can you help me how to make "remove via ticket" not to display in Audit history

Thanks

Message was edited by: Marissa Rogers; added category

Case Management
Posted: 7 years ago
Updated: 7 years ago
Posted: 12 Apr 2016 19:23 EDT
Updated: 12 Apr 2016 19:24 EDT
Saisivakumar Yerramneni (SivaYerram) American Express Architect II
American Express
US
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hi,

Thanks Santanu for the response
we have Assignmentinterrupted in DT filterhistory . but still it is displaying in the Audit history

Capture 1.PNGCapture 2.PNG
Posted: 7 years ago
Posted: 13 Apr 2016 5:26 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN
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Hi

Can you run tracer to see whether the correct version is getting picked up at runtime or not ?
Posted: 7 years ago
Posted: 13 Apr 2016 15:21 EDT
Saisivakumar Yerramneni (SivaYerram) American Express Architect II
American Express
US
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Yes,

It is picking up the correct version
Posted: 7 years ago
Posted: 21 Apr 2016 15:09 EDT
Saisivakumar Yerramneni (SivaYerram) American Express Architect II
American Express
US
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thanks you for your support,

I got a solution for this issue.
Posted: 6 years ago
Posted: 22 Jan 2017 9:46 EST
Mridul Kumar (MRIDULKUMAR) Cognizant Technology Solutions Technology Architect
Cognizant Technology Solutions
GB
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Could you please let us know the solution you put in place for this?
Posted: 6 years ago
Posted: 15 May 2017 7:18 EDT
Sowjanya Laxmi Gadi (SowjanyaLaxmiG2267) Tata Consultancy Services
Tata Consultancy Services
AU
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Hi All,

 

Please provide the solution for this and also please elaborate in which situations Assignment goes to Assignmentinterrupted.

We'd prefer it if you saw us at our best.

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