Question
Cap Gemini
DE
Last activity: 29 Oct 2024 5:36 EDT
Any OOTB Section to display parent / child cases in Cosmos Traditional UI?
Hi,
I tried to search for the answer to this question, but I could not find any answer.
I have configure a parent case type with 3 different child case types.
We are using 8.8.5, with Traditional UI, and Cosmos 04.01.
Is there any out-of-the-box Section we can use, to display child cases (and ideally both parent and sub-cases)?
Thanks!
Accepted Solution
Updated: 29 Oct 2024 5:36 EDT
Cap Gemini
DE
@MarijeSchillern Hi, we ended building our own Section, with a table layout, and using a custom Data Page. Data Page returns a list of cases (pyID, pzInsKey, etc), and runs 2 recursive Activities, one to find the top most parent case, and another to get all child cases starting from each parent case. And that works perfectly.
Pegasystems Inc.
GB
@Filipe Lopes To display both parent and sub cases you can load the pxDisplayStages section in the context of the parent case ( pyWorkCover ). This will allow you to view the stages of the parent case when you open the subcase.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Accepted Solution
Updated: 29 Oct 2024 5:36 EDT
Cap Gemini
DE
@MarijeSchillern Hi, we ended building our own Section, with a table layout, and using a custom Data Page. Data Page returns a list of cases (pyID, pzInsKey, etc), and runs 2 recursive Activities, one to find the top most parent case, and another to get all child cases starting from each parent case. And that works perfectly.