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 Natarajan MH (NatarajanMH) HCL Lead Consultant
HCL
IN
NatarajanMH Member since 2015 3 posts
HCL
Posted: November 29, 2018
Last activity: November 29, 2018
Posted: 29 Nov 2018 6:51 EST
Last activity: 29 Nov 2018 14:02 EST
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Agent running on holidays

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Hi,

I have one agent in my application. It follows recurring pattern and it will run daily(only weekdays). Now the business requirement is , if any holidays comes on weekdays then that agent should not run. Is there any way to skip the agent on that day.

TIA

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management User Experience
Posted: 3 years ago
Posted: 29 Nov 2018 7:36 EST
Dhanunjaya Rao B (Dhanunjai) PEGA Senior Application Architect, CRM Architecture
Pegasystems Inc.
IN
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There is no such option in the Agent rule configuration. 

One possible solution could be to have that check as a first step in the Agent Activity and skip the execution of the activity if current day is an holiday as per your business calendar.

We'd prefer it if you saw us at our best.

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