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Question

 Livya Paul (LivyaJ02)
UST Global
Software Developments Engineer
UST Global
IN
LivyaJ02 Member since 2022 6 posts
UST Global
Posted: Nov 16, 2022
Last activity: Nov 16, 2022
Posted: 16 Nov 2022 4:57 EST
Last activity: 16 Nov 2022 6:35 EST
Closed

AGENT MANAGEMNET IS MISSING IN PEGA APPLICATION

Could you please provide some insight on why agents are missing in agent management tab (Pega 7.3)

We have 75 agents in the application.

Last time when same issue occurred we created one agent schedule and restarted the service and somehow it worked.

This time no luck.

 


***Edited by Moderator Marije to add Capability tags***
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Pega Platform 7.3
Agent Desktop
System Administration
Performance
Other Industry
System Architect

Posted: 2 years ago
Posted: 16 Nov 2022 6:20 EST
Hitesh Jain (Hitesh Jain)
Aaseya IT Services Pvt Ltd
Architect
Aaseya IT Services Pvt Ltd
SA

@LivyaJ02  To see the invisible agent access the application through the node where the agent is running and then open the systems operations-> agent management->node  you will be able to see that agent there and that can be traced from there. 

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