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 GANDHIKUMAR SAKTHIVEL (GANDHIKUMAR)
Societe Generale Global Solution Center
Software Engineer
Societe Generale Global Solution Center
IN
GANDHIKUMAR Member since 2022 3 posts
Societe Generale Global Solution Center
Posted: Apr 5, 2024
Last activity: Apr 23, 2024
Posted: 5 Apr 2024 11:21 EDT
Last activity: 23 Apr 2024 3:03 EDT
Closed

Agent Disabled automatically when adding new agent

I have 4 agent in one ruleset and I newly added another two agent in that ruleset and added node classification. after few min the old agent got disabled and only newly added agent is running. why its happening

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Posted: 1 year ago
Posted: 6 Apr 2024 1:29 EDT
Manjunatha Chakresha Rao (ManjunathaC)
UnitedHealth Group Incorporated
Manjunatha Chakresha Rao
UnitedHealth Group Incorporated
IN

@GANDHIKUMAR Check the agent schedule for the ruleset, may be its disabled there by default and when you saved the new agent it got refreshed and made them disabled. Is this happening again and again?  Can you replicate again?

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