Question
Societe Generale Global Solution Center
Societe Generale Global Solution Center
IN
Societe Generale Global Solution Center
Posted: Apr 5, 2024
Last activity: Apr 23, 2024
Last activity: 23 Apr 2024 3:03 EDT
Agent Disabled automatically when adding new agent
I have 4 agent in one ruleset and I newly added another two agent in that ruleset and added node classification. after few min the old agent got disabled and only newly added agent is running. why its happening
Posted: 10 months ago
UnitedHealth Group Incorporated
UnitedHealth Group Incorporated
IN
@GANDHIKUMAR Check the agent schedule for the ruleset, may be its disabled there by default and when you saved the new agent it got refreshed and made them disabled. Is this happening again and again? Can you replicate again?
Posted: 9 months ago
Societe Generale Global Solution Center
Societe Generale Global Solution Center
IN
@ManjunathaC thanks for the reply but Agent Schedule for the Agent is always enabled.