Agent dequeue items
Hello,
I have an agent which dequeues items.
I put a flag on the beginning of the activity run by the agent.
When the flag is set to true, my requirement is :
When the agent runs, I want it does not dequeue the item.
OR
Dequeue the item and requeue it immediately on Scheduled status. (rollback ?)
In attachment activity doing the queue.
I try to set an Activity-Set-Status to "Fail" in the activity run by the agent in order to rollback the dequeue, but the item goes to broken process, and I want it to go to Scheduled.
Thanks for any help,
Adel
***Edited by Moderator Marissa to update platform capability tags****