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Question

 Monika Singh (MonikaS64)
TATA Consultancy Services Ltd
Monika Singh
TATA Consultancy Services Ltd
IN
MonikaS64 Member since 2022 1 post
TATA Consultancy Services Ltd
Posted: Feb 15, 2022
Last activity: Feb 21, 2022
Posted: 15 Feb 2022 5:08 EST
Last activity: 21 Feb 2022 9:54 EST
Closed
Solved

Agent and Agent activity creation

I want to create an agent activity 

***Edited by Moderator Marije to change Type from Discussion to Question, added tags***
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Pega Knowledge 8.2
Agent Desktop
Java and Activities
Admin Studio
Solutions Engineer

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 15 Feb 2022 6:02 EST
Updated: 21 Feb 2022 9:54 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@MonikaS64please find the below documentation, depending on your Pega version:

How to write an agent activity,

About the Queue-For-Agent method

Implementing agents

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