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Question

 Harish Reddy (HarishReddyK)
Fifth Third Bank

Fifth Third Bank
IN
HarishReddyK Member since 2016 12 posts
Fifth Third Bank
Posted: May 19, 2017
Last activity: Oct 16, 2018
Posted: 19 May 2017 8:38 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed
Solved

After Upgrade from 7.1.82 tp 8.0.1037 Ultragrid failed

Hi,

Today I came across a problem in Pega Robotic Automation 8.0.

When I try to interrogate the Infragistics Ultragrid control, it is not able to identify as "DataGrid" instead it is identifying as "Control".

But this was working fine 7.1.82 version of OpenSpan Studio.

While investigating this, I observed couple of changes when compared with 7.1.82 version.

  • UltragridFactory is missing in object explorer for webAdapter.
  • OpenSpan.Translators.Infragistics.UltraGrid.x32.dll is missed in 8.0 installation folder.

Any help will be appreciated.

Thanks,

Harish

***Updated by moderator: Lochan to add SR details***


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Robotic Process Automation
Support Case Created

Posted: 7 years ago
Posted: 19 May 2017 11:29 EDT
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

Please open a SR.  These type of questions should always go directly to Support.  If you can update this thread with your SR # once opened, it would be appreciated.

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Posted: 7 years ago
Posted: 22 May 2017 2:39 EDT
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi,

As suggested by Jeff, create an SR for your query. The following article will be helpful for reference-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan)

Let us know the SR number here within the thread so that we can tag it along with the thread. 

Hope the information is helpful.

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