Question
Virtusa
US
Last activity: 5 Dec 2024 1:14 EST
Add option in the landing page is not working in Pega 8.8
Hello everyone,
The functionality for "Add", "Edit", and "Delete" on the landing page isn't working correctly, even though the corresponding create and edit views have been created for the data object.
Here are the steps followed:
- Created a new landing page using the "List page" template.
- Selected a custom list page.
- Added the required columns.
- Enabled operations for create, edit, and delete.
- Created corresponding Create and Edit views within the data object class.
However, the "Add", "Edit", and "Delete" options on the landing page are not functioning as expected.Any assistance would be greatly appreciated.
Pega version 8.8
***Edited by Moderator Rupashree S. to add Capability tags***
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Accepted Solution
Updated: 26 Jun 2024 10:26 EDT
Pegasystems Inc.
US
If this is occurring in Community Edition and you have gone through the FAQs, you can contact [email protected] for assistance.
Pegasystems Inc.
IN
@SRIDHAR.N - The table source used is a editable data page ? and if yes after adding or deleting what exactly is happening results are not retaining ? Any errors in the Pega rules logs?
Thank you.
Virtusa
US
@Priyanka Boga Thanks for the response.
Yes, the source is an editable data page. I didn't find any errors in the logs. I have attached a screenshot showing the application/V2 API request and response generated from App Studio.
Pegasystems Inc.
CA
Can you please ensure the below items?
-> Configure the required properties for Create and Edit views
-> Configure the Data sources tab in the Data type Settings (Data type -> Settings -> Data Sources)
Updated: 17 Jun 2024 14:36 EDT
Virtusa
US
@RameshSangili Thank you for your reply.
Yes, the necessary properties have been included in both the Create and Edit views.
Additionally, the default data sources on the settings tabs have been configured. I've attached a screenshot for your reference.
Pegasystems Inc.
CA
@SRIDHAR.N Any errors in the tracer? or console logs in the browser? What happens when you click on Add/Edit buttons?
Updated: 17 Jun 2024 23:10 EDT
Virtusa
US
@RameshSangili On click of add from app studio, the request is sent to Pega and a response is received(Application/V2 API), but the expected "Create" view isn't appearing after clicking "Add."
I've checked the tracer logs and haven't found any errors. Attached are screenshots from the Console and Network tabs for your reference.
Note: the application is build on Theme - Cosmos and leverages "Use Constellation UI to render landing pages" setting.
Pegasystems Inc.
CA
Thanks for your details.
I see that all your configurations seem to be correct. It would be greatly appreciated if you could create an INC ticket to engage with our Product SMEs for further review.
Updated: 18 Jun 2024 15:23 EDT
Virtusa
US
@RameshSangili this is in the personal edition. I'm not sure if we can raise an incident for it. I also tried the same in cloud instances available through coures, but it did not work.
Accepted Solution
Updated: 26 Jun 2024 10:26 EDT
Pegasystems Inc.
US
If this is occurring in Community Edition and you have gone through the FAQs, you can contact [email protected] for assistance.
Acel Solutions Pvt Ltd
IN
@SRIDHAR.N Hi Sridhar have you got any solution on this issue, I am facing the same issue.
Updated: 5 Dec 2024 1:15 EST
Virtusa
US
@FirdozK02 Can you confirm the pega version , and it is built on theme-cosmos? The issue was not resolved, so i had to change to repeating table grid
Acel Solutions Pvt Ltd
IN
@SRIDHAR.N My application is built on constellation
Virtusa
US
I recall exploring this option in Constellation using the Community Edition, and I didn’t encounter any issues at that time. All CRUD operation’s were working as expected. The issue I mentioned specific to the Theme Cosmos built on 8.8. I recommend raising an SR with Pega for further assistance.