Activity : Create a case with workparty predefine
hello,
I would like to know how to create a case from an activity with workparty predefine so that i don't need to run a second activity PartyAddOperator.
the configuration that i have:
i have a case type configuration that have the setting party configured.
when i create the case the workparty is set to the one who created the case.
what i need to do is to create a case from an activity and set the workparty to another user but i must define the workparty the moment when the case is created. I can't remove the setting because it need.
could Pega do it ?
best regards,
Yeun-Ho
***Edited by Moderator: Pooja Gadige to update product version***
Pegasystems Inc.
FR
I don't think calling a second activity should be a problem really. What Platform version is it?
Actually I think it will be easiest to maintain if you have two activities instead of a big one doing everything.
Updated: 1 Feb 2021 4:36 EST
Capgemini
FR
@MarcLasserre_GCS hello, in the setting of the case type specifique of the customer, it will cause a pb. the start of the case, the case create a case that is a sharing folder that is check and empty, if it's run buy another user from the start and change the user, the user is bugged and can't do anything. i already tested, it is why i am seeking another possibility.
verson : Pega 7.22
best regards,
Yeun-Ho Chung