@SudhaSundeepD If in your organisation you are using AD/SSO you use the custom Authentication with model operator configuration which you can override with the logged in user in the current application to pass and then the case will be open in the new session.
If you need more information let me know I can help you further on this implementation.
@gasharma I have same kind of requirement. I am able to create snapstart URL by providing User Name and base64encoded password, through that url i am able to login but my requirement is .. that link should be SSO enabled.
We are trying to put this link in one Non-pega application from there user which is logged in(SSO enabled) clicked on the link should be able to login into pega.
Can you please provide your insight how that link can be SSO enabled?