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Question

 Chunzhi Hong (Chunzhi_Hong)
PEGA
Principal System Architect
Pegasystems Inc.
JP
Chunzhi_Hong Member since 2013 143 posts
PEGA
Posted: Apr 1, 2016
Last activity: Apr 18, 2017
Posted: 1 Apr 2016 2:30 EDT
Last activity: 18 Apr 2017 9:43 EDT
Closed

7.1+ Calculates elapsed business day since the case creation time, using the case creator's business calendar

Is there any OOTB parts, for example declare expression / function / Activity, which calculates elapsed business day since the case creation time, using the case creator's business calendar?

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Case Management

Posted: 8 years ago
Posted: 1 Apr 2016 9:36 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

I dint find anything OOTB which does this calculation. The closest match I found is StatusElapsedCalculation activity but again it does not consider business day while calculating elapsed time.

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