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PeterP0626 Member since 2018 1 post
Accenture
Posted: Nov 26, 2024
Last activity: Nov 26, 2024

SLA 'Only calculate using business days' setting

When SLA is using property as a Goal/Deadline the checkbox 'Only calculate using business days' is disabled. The business requirement is to display number of business days through sla but it is not possible now.  Is there an enhancement in PEGA Product in newer versions planned for this? (we are currently using 8.8.5)

Thanks for any response  

***Edited by Moderator Marissa to add Capability tags***
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Posted: 4 months ago

@PeterP0626

The expectation is to calculate the property forGoal and Deadline based on your requirements (with/without Business days).

 

@(Pega-RULES:BusinessCalendar).addDays({theDate}, {days}, businessdays_flag, {calendarName})  

businessdays_flag - If true, to calculate based on Business days

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