Question
Virtusa
IN
Last activity: 19 Nov 2024 10:03 EST
Pega docs are not working in my laptop but working in my mobile and other laptop?
Hi
Whenever I tried accessing Pega documentation I am getting screen like below from many days but I can browse documentation from mobile and other laptop but not from my laptop. Please help me with this
Pegasystems Inc.
US
I'm sorry to hear you are having difficulty viewing our docs site from your laptop. Have you tried using incognito or safe mode? What browsers have you tried? Since you are able to view docs on both your mobile and another laptop, I think the issue may lie with this laptop.
Please let us know if you've tried other browsers and incognito/safe modes and are still having the problem.
Thank you!
Virtusa
IN
@MarissaRogers Yeah I tried incognito mode and other browsers but still the issue persists. I tried using Chrome, Edge and Firefox.
Pegasystems Inc.
US
While using your laptop, are you accessing the site on a corporate network? If so, is there anyone else on site that also cannot access it? If so, in order to ensure the optimal functioning of the docs.pega.com website, please check with your network administrator and modify the security posture as follows:
- Domain Whitelisting: Whitelist the following domains to ensure that they are not blocked by any security measures in place:
- cdn.zoominsoftware.io
- docs-be.pega.com
- docs.pega.com
- Content Filtering Policy Modification: Modify your content filtering policies to allow for the transmission of gzipped resources from cdn.zoominsoftware.io. This includes allowing the following file types:
- .css.gz
- .js.gz
Please let us know if you are successful.