Question
Vodafone
IN
Last activity: 20 Dec 2024 10:25 EST
How to embed web messaging gadget in constellation application
Hello team ,
How do we embed web messaging chat bot created in pega to be displayed in constellation portal . There are articles that talks about how do we ingest javascript file in other web pages . Installing Web Messaging widget (pega.com).. Is there any widget exist in constellation OOTB that we configure as part of portal to show chat bot created in pega ?
Pegasystems Inc.
CA
Digital Messaging Manager provides a system-generated javascript code snippet that is unique to your Web Messaging connection. You can embed this code in a page on your website to display the Web Messaging widget to users.
Is your requirement to embed the chatbot in your Pega Web portal? or Website?
I don't think we have any OOTB Constellation widget to embed chatbot.
Vodafone
IN
@RameshSangili Thanks Ramesh for reverting back .. Our requirement is to embed in constellation pega portal rather than external web site.
Vodafone
IN
Workaround for this problem
@PraveenkumarN9639 , @RameshSangili , @MarissaRogers : There is a work around till pega releases widget for this use case. There is an HTML fragment called pyPortalIcon which will be rendered in all constellation portals. We can add digital messaging script url in this rule such that web messaging widget gets rendered in the portal.
Relevant code snippet:
String portalName = tools.findPage("pxThread").getString("pxPortal");
<% if(portalName.equals("WebPortal") || portalName.equals("EndUserPortal")){
%>
<script id="pega-wm-chat" src="https://widget.use1.chat.pega.digital/*****/widget.js"></script>
<%
}
%>
