Question
[email protected]
IN
Last activity: 12 Jul 2024 10:47 EDT
The flow this assignment corresponds to has been removed.
While doing the interaction_Resolved-Completed/Resolved-Cancelled task sometimes exist in the worklist/workqueue, when attempting to open the task (the flow this assignment corresponds to has been removed error message) is throwing.
Note : Error message it's not showing to all resolve-complete or cancelled cases. very few task getting the_the flow this assignment corresponds to has been removed error message.
What is the route cause for this issue?
Pegasystems Inc.
IN
Check the clipboard or logs for more details, ideally when there is no assignment to perform but you are trying to open / run the assignment with assignment pzinskey , you would see this error, check if the Assin-worklist/ Assign-workqueue Classes has the instance with the asignment you are trying to open.
[email protected]
IN
@pichnWe can able to Identified the instance in Assign Worklist.
But we can't able to open the instance in worklist, same error getting already mentioned in story.
Pegasystems Inc.
IN
Do we have the flow configured properly ? , Error message says flow has been removed. Can you try restart the flow check if this is working .
[email protected]
IN
@pichn we tried that one also. still issue it's present.
Pegasystems Inc.
GB
@Jeevan A if you need our GCS team to investigate please log a support incident via the MSP and provide the INC here.