Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Vinoth Ravi (Vinoth Ravi)
Hexaware Technologies
Technical Architect
Hexaware Technologies
IN
Vinoth Ravi Member since 2020 5 posts
Hexaware Technologies
Posted: Sep 7, 2023
Last activity: Sep 15, 2023
Posted: 7 Sep 2023 5:37 EDT
Last activity: 15 Sep 2023 7:01 EDT
Closed

High Average response times help needed debuggin

Hi Team,

I have identified a consistently high average response time for interactions in PDC during a specific highlighted time range each day. Here are the statistics for your reference:

  • 10:40 AM -> 0.031
  • 11:20 AM -> 0.028
  • 12:30 PM -> 0.029
  • 01:30 PM -> 0.039
  • 02:30 PM -> 0.049
  • 03:30 PM -> 0.051
  • 04:30 PM -> 0.034
  • 05:30 PM -> 0.032

I am seeking your assistance in debugging to identify the root cause of this increase in response time.

Your support in this matter is greatly appreciated.

 

Thank you!

Branched Information: Originally posted as reply here.

To see attachments, please log in.
Pega Diagnostic Center
System Administration
Performance

Posted: 1 year ago
Posted: 15 Sep 2023 7:01 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@Vinoth Ravi this issue is too environment-specific.

Pease log a support incident if you need our support team to look at this in -depth.

Once you have logged it via the MSP please provide the INC id here for us to help track it.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice