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Capture locking info in optimistic locking
Is there any way / flag available to understand who has opened the case when optimistic locking is being used? The ask is to know if multiple user's opened the same case to get a notification that the work may be lost as multiple user's are working.
Thanks in advance.
Hi @GoutamG1
Could you please go through the below articles? These two very nice articles were posted by @KenshoTsuchihashi
Pega Lock mechanism
Lock mechanism with case hierarchy
I hope this will help you.
Thanks,
Ashok