@TahaJ16694110 Please review  The New Software Download Experience in My Pega is Live!  

You must be fully affiliated to a company using the company domain name. You need to use your corporate domain to create an ID in pega community, and then login using it. If you are using your personal account, you would probably not have the necessary permissions.

Please see the comprehensive response which I provided recently here.

The issue is that your Pega Community profile has not been validated by your Pega Account Administrator.

If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. Please reach out to the Account Administrator in MSP within your organization to set up access.

Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.

Please read the FAQ on the Account FAQs .  You can also find them on the My Pega FAQ page.

The My Software feature in My Pega is available to the Account Administrators and Support Contacts (SCs) for your company. For more information about working with Pega Support and about Account Administration in MSP, visit this Pega Community page.

If your company is not registered  then the trials page should allow you to register for a trial edition.  The Cloud Trial version  is available as recommended in this post.