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Question

 Wyatt Hitt (WyattH52)
Shentel

Shentel
US
WyattH52 Member since 2020 6 posts
Shentel
Posted: Oct 4, 2022
Last activity: Oct 5, 2022
Posted: 4 Oct 2022 16:10 EDT
Last activity: 5 Oct 2022 5:02 EDT
Closed

Task are getting set to "Resolved-Cancel" in prod

Team, 

We have developed a tool for our Door to door reps using sales automation. Some of the task in prod keep getting set to "resolved-cancel." We did not see this status at all in our dev or stg environments. Any idea why this status would be getting set in Prod? 


***Edited by Moderator Marije to add Capability tags***
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Pega Sales Automation
Case Management
Low-Code App Development

Posted: 2 years ago
Posted: 4 Oct 2022 22:27 EDT
Praveen Palagani (P.Siva.Praveen)
Infosys Limited
Senior Consultant
Infosys Limited
IN

@WyattH52

Could you please write a declare on chage on the pystatuswork property with the required log statements so that you might find the place where this status was set.

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