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Authorization Exception: you are not authorized to delete instance
Hi all,
I'm getting this authorization exception while my agent tries to run an activity to delete old cases. If I manually run the activity, no exception observed and am able to delete.
So I traced the agent while it was running. the Obj-Delete-By-Handel failed (see screenshot) but no more detail provided on the tracer. 
Can anyone help me out?
Thanks,
Sue
***Edited by Moderator Marissa to add Capability tags***
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Posted: 2 years ago
Booz Allen Hamilton
Booz Allen Hamilton
US
It's because the AG I have for the agent does not have the privilege to modify db. Once I provide an AG with PegaRULES:SysAdm4 role which has 5 under Delete instances, the exception is gone and the instance can be deleted without any problem.