Discussion
Pegasystems Inc.
US
Last activity: 31 Jul 2024 11:31 EDT
New Software Download Experience 'My Software' is Live in My Pega!
We are excited to announce the launch of a redesigned software download capability on My Pega that makes downloading Pega software easier, quicker, and more intuitive than ever.
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Request and download software from a single page on My Pega without the need to look for an email or visit another site or application.
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Experience significantly improved download times regardless of geography.
The 'My Software' tab relaces the Digital Software Delivery process.
How to access the new software download experience (effective Monday, May 9th, 2022)
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Visit my.pega.com
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Hover over the left hand nav and select "My Software" (visible to users authorized to download software)
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For a short walkthrough of the experience, please view this How To video.
If you have any questions or feedback on the experience, you can view the My Software FAQs or reply directly to this post.
Achmea
NL
@KristinaBatt Before the new way of downloading I was able to download the Pega Personal versions. Now in the new way of downloading as of 9th may I do not have the option to download anymore. The menu option "My Software" is not showing up. How come? Is this a bug of some kind?
Kind regards Marco
Pegasystems Inc.
US
@MarcoN51 Access to My Software is limited to users who have the ability to create support requests in My Support Portal. Someone from our Accounts Support Team will reach out to you directly to address your specific access issue.
Natwest Group
IN
@KristinaBatt In "Select Product Versions" page, Only Minor versions are available (example., 8.6, 8.7) & I couldn't find the patch version. If I select "8.6" and submit the request, what will be the patch version of the package?
Pegasystems Inc.
US
@Neminath For platform we are only allowing the users to download the latest patch version. If the user selects 8.6, the latest patch version i.e 8.6.4 can be downloaded.
DXC Technology
IN
@KristinaBatti'm not seing software for download though my company is a partner
Updated: 31 Jul 2024 11:31 EDT
Pegasystems Inc.
US
@GiriprasadG4738 , If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. Please reach out to the Account Administrator in MSP within your organization to set up access.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
Feel free to check out the My Software FAQs founds on https://community.pega.com/about-my-pega