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Question

 sudheer prakash (sudheerprakash)
SRINSOFT Technologies
Pega Technology Specialist
SRINSOFT Technologies
IN
sudheerprakash Member since 2016 30 posts
SRINSOFT Technologies
Posted: Oct 20, 2020
Last activity: Apr 5, 2021
Posted: 20 Oct 2020 11:32 EDT
Last activity: 5 Apr 2021 7:19 EDT
Closed

Error while launching search landing page in PEGA 842

Getting below error while launching Search landing page in Dev studio. 

"The Flow Action pre-processing activity pzLPSearchManagerMainActivityWrapper failed: Unable to derive classname for index: data-data-robotic-operationalstatistics-exception".

Any idea how to fix this. 

 

***Edited by Moderator Kayla to update Platform Capability tags****

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Pega Platform 8.4.2
Case Management

  • KARTHIK I M Abhijit Saha
Posted: 3 years ago
Updated: 3 years ago
Posted: 18 Mar 2021 23:05 EDT
Updated: 19 Mar 2021 1:59 EDT
Jamal Al-Qasimi (jamel.gasmi)
Ministry of Justice, KSA
PEGA Advisor
Ministry of Justice, KSA
SA

Hi Sudheerp

Have you resolved the issue ? I'm facing the same.

com.pega.pegarules.priv.search.nextgen.FTSException: Unable to derive classname for index: work-xxx-yyy-work-xyrequest

your help will be much appreciated.

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Posted: 3 years ago
Posted: 22 Mar 2021 1:02 EDT
sudheer prakash (sudheerprakash)
SRINSOFT Technologies
Pega Technology Specialist
SRINSOFT Technologies
IN

@jamel.gasmi

You can cadd the following JVM argument to the Search node: -Dindex.directory=/index_directory. 

Please verify below article.

https://community.pega.com/knowledgebase/articles/system-administration/troubleshooting-pega-platform-search#cannot-add-multiple-search-nodes-landing-page [community.pega.com]

 

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Posted: 3 years ago
Posted: 5 Apr 2021 7:19 EDT
Wael Bouslama (WaelB)
ATIT
Senior DevOps and Security Manager
ATIT
SA

Hi @sudheerp2695,

 

The Dindex.directory is already configured, the search processes are working, and the status of the search host is online but we still have the same issue.

Have you tried any other workaround?

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