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Question

 Venkata Sandeep Kumar Pamidamarri (SandeepPamidamarri)
Toyota Financial Services
Venkata Sandeep Kumar Pamidamarri
Toyota Financial Services
AU
SandeepPamidamarri Member since 2020 10 posts
Toyota Financial Services
Posted: Sep 11, 2020
Last activity: Sep 25, 2020
Posted: 11 Sep 2020 5:33 EDT
Last activity: 25 Sep 2020 9:09 EDT
Closed
Solved

How Pega Cloud customers can use the OCR capabilities?

As per the documentation, On-Prem and Custom Cloud customers can install and use the OCR capabilities. But, how the Pega Cloud can utilise get these capabilities? 

Pega OCR Component:

https://community.pega.com/marketplace/components/pega-ocr

Any reference documents or previous implementation scenarios will help. 

FYI... I do raise with the Pega Cloud support team to get the updates. 

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Pega Cloud 2.1
Pega Cloud
Lead System Architect

Accepted Solution

Posted: 4 years ago
Updated: 4 years ago
Posted: 25 Sep 2020 0:04 EDT
Updated: 25 Sep 2020 9:09 EDT
Venkata Sandeep Kumar Pamidamarri (SandeepPamidamarri)
Toyota Financial Services
Venkata Sandeep Kumar Pamidamarri
Toyota Financial Services
AU

 

We can use the Pega OOTB Email IVA with OCR capabilities. Pega Cloud Team doesn't provide support to the stand alone Pega component applications.

 

Thanks

Sandeep P V

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