Question
Capgemini
IN
Last activity: 16 Jul 2020 3:40 EDT
Two Radio Buttons showing up instead of one in Pega 8.4.1
Hi,
We are using Pega 8.4.1 and we see that two Radio Buttons showing up instead of one.
Following steps were tried:
1) Added a Dynamic Layout and added radio buttons inside Dynamic Layout'
2) Tried using customized CSS as a stylesheet in harness.
3) Made changes in Application Skin
All of the above methods were tried but to no avail. Please give suggestions to fix this issue ?
***Edited by Moderator: Pallavi to update platform capability tags***
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Accepted Solution
Updated: 15 Jul 2020 2:56 EDT
Pegasystems Inc.
US
Is that cell with the radio button / table marked as "Read-only" ? if yes, make the cell editable and check if the radio button appears.
Pegasystems Inc.
IN
Hello Pritam, The issue can be resolved with one of the following approach: Approach One: Navigate to Application Skin--> Radio Buttons--> Standard Control--> Uncheck "Use browsers default radio buttons" Approach Two: Navigate to Application Skin--> Radio Buttons--> override standard control and check the runtime. Let me know if it helps.
Capgemini
IN
Hi Rakshith,
I tried Approach One. It didn't work. For Approach Two, we are already using Overriding Standard Control. However we tried reverted it back to inherited and override again. The runtime was normal.
Thank you,
Pritam
Capgemini
IN
Hi Rakshith,
I am seeing another type of issue in Radio Button. This Radio Button is sourced with a Boolean Property and has been used in a Table inside a section. On runtime the radio button is not visible and on selecting it appears like a Big Black Box.
Pritam
Capgemini
IN
PFA screenshot taken from other Env.. The ideal way it should look like.
Accepted Solution
Updated: 15 Jul 2020 2:56 EDT
Pegasystems Inc.
US
Is that cell with the radio button / table marked as "Read-only" ? if yes, make the cell editable and check if the radio button appears.
Capgemini
IN
Hi Krithiga,
Yes, yesterday we already tried the above solution and it worked. Requesting you to tell me how making the radio button editable made it worked.
Thank you,
Pritam
Pegasystems Inc.
US
When a cell containing is marked readOnly, it only shows the value in text format. Since no value was set on initial load, it shows up as "empty".
Capgemini
IN
Actually the cell was initially marked as Auto and this works fine in other Env. which is in Pega 7.4.0 version.
Pegasystems Inc.
IN
I think the big black box, is more to do with Google update on improved accessibility
https://blog.chromium.org/2020/03/updates-to-form-controls-and-focus.html
Just wondering, could that be causing issues with the radio buttons as well. Try different browser and verify
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Bala Sai Subrahmanyam
Capgemini
IN
Hi Aneesha,
It didn't work with Cross-Browser verification. The issue still remains.
Thank you,
Pritam