Hi KONDARICHAITHANYK,

I consider that you want to send SMS to the mobile number from Pega.

Yes, We can achieve that in Pega. But for sending OTPs, you need an external service provider like Twillio, MSG91, etc to send SMS to the respective number.

Give a try to https://www.twilio.com/ as they might provide free SMS credits to try their service. Once you register to the provider, they might provide an API key, an endpoint, and SDKs for integration.

You can create an Activity rule and connect REST rule in Pega to hit their service endpoint with required Params such as phone number, API key as mentioned by the provider document.

I hope I helped you a little. Let me know if you have any more queries!

Good Luck!  

Hi Durai,

I have one requirement to configure OTP. successfully i done for Email OTP.

For SMS OTP i configured Twilio in channels and interfaces also created an account in Twilio.

And while exploring for integration with PEGA SMS, we require one Ruleset as PegaFW-Twilio which need to add in our ruleset.

Do we really need this ruleset to be add or is there any way to achieve the SMS OTP.

Please add your opinion. Suppose if you have tried and achieved then please share your guidance.

Thanks Mate :-)

Thanks.

dinesha