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Virtusa Ltd
Posted: Apr 29, 2020
Last activity: May 26, 2020
Closed
how to raise SR in pdn
In my support portal there is not create option to raise a ticket.
***Edited by Moderator Marissa to update Pega Academy to General***
Posted: 4 years ago
Updated: 3 years ago
Please find the below article which might be helpful.
https://community.pega.com/knowledgebase/articles/my-support-portal-new-design-streamlined-features
Posted: 4 years ago
Hi @swethak4000 ,
Have you ever created a Support Case before? If you haven't, you'll need to contact your Support Account Andministrator to give you access.
Either way I'd check with them to make sure they have you set up correctly in MySupport Portal.
Hope that helps!
Marissa | Senior Moderator | Pega Collaboration Center