Question
Accenture Solutions Private Limited
IN
Last activity: 24 Apr 2020 14:36 EDT
Access group not available in report for opertaor id - system
I have a report which displays all operator id along with their all Access group.
I have used AdditionalAccessGroup.pyAccessGroupAdditional in report.
But unfortunately i am not able to see the access group of operator id - System alone.
Operator id - System has only one access group mapped to it.
Please help me with your thoughts.
Thanks in advance.
***Edited by Moderator Marissa to update Platform Capability tags****
Accenture Solutions Private Limited
IN
Hello ,
I need all the access group of an operator.
Hence used AdditionalAccessGroup.pyAccessGroupAdditional in report.
Report is in class :- Data-Admin-Operator-ID
Thanks.
Accenture Solutions Private Limited
IN
it says it requires some index to use this pyAccessGroups_opid
Can you please help with the index?
Thanks.
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
If there is only one access group then you can use the "pyAccessGroup" property in the report and list of access groups for the operator are stored in the "pyAccessGroupsAdditional" value list.
Accenture Solutions Private Limited
IN
Hello,
Actually the purpose of report is to display all the access groups of an operator.
For all other operators whoever has one access group or more than one access group report is working fine i.e. their access groups are available in the report.
But only for the operator id - System the access group value is not available in report.
Thanks.
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Could you check the XML of the System operator ID and compare with the other operator properties and see if everything is fine there.
Accenture Solutions Private Limited
IN
XML of operator id - System
<pyAccessGroupsAdditional REPEATINGTYPE="PropertyList">
<rowdata REPEATINGINDEX="1"/>
It is empty without access group name.
XML of other operator id
<pyAccessGroupsAdditional REPEATINGTYPE="PropertyList">
<rowdata REPEATINGINDEX="1">INGSISysAdmin</rowdata>
</pyAccessGroupsAdditional>
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Seems like this is the issue for not getting the access group in the report.
Did you try saving the Operator again or removing the access group from the operator and adding it again and saving?
Accenture Solutions Private Limited
IN
Since it is reserved id we are not supposed to do any changes or modify it.
When you click on save it says :-
User ID-System is a reserved system id. Please choose another id.
Thanks
Pegasystems Inc.
IN
Can you clarify what do you mean by System in operator IDs?
If you mean an instance of the class. There is no operator called System in Data-Admin-Operator-ID instances.
Accenture Solutions Private Limited
IN
Hello,
I have attached the screenshot for your reference.
For the operator id - System access group is not available in report.It is blank.
Thanks.
IN
Screenshot configuration looks good to me.Its very straight forward.
Try using pyAccessgroup property and check is it showing pointed accessgroup for system or not.
else may be some other issue is there.
1) Check filter conditions
2) Check Operators mapped accessgroup and login using "System" operator and check clipboard additional accessgroup page.
Thanks.
Accenture Solutions Private Limited
IN
Trying with property pyAccessgroup , the access group value for operator id - System is visible in report. Attaching the screenshots.
There are no filter conditions for this report.
Updated: 3 Jun 2020 10:06 EDT
Accenture Solutions Private Limited
IN
Attaching the Operator id - System's XML and screenshot.
Thanks.
Pegasystems Inc.
US
As far as I know there is no OOTB operator named "System" in the platform. As the access group in the screen shot is "INGSISysAdmin" I assume that your sys admin created this operator, and the name implies it has special privileges.
Have you implemented some security on this operator that prevents you from accessing/reporting on certain properties? E.g., ABAC (attribute based access control)?