Question
Creating multiple child case
I have one pagelist in that pagelist one of the property has picklist drop down. Based on this dropdown i need to create multiple child cases.
upon selection of one picklist, the case is created and respective data must be visible to him in that case.
This needed to be followed for other cases and cases must be visible to different users .
On the action set of the dropdown, map the multiple child case details to the pagelist and use Create case utility and select Create Child cases, select the checkbox "Create multiple child cases using a list", mention the pagelist in "List field". select "copy page data to a new subcase" to populate the data to the child case.
Please find below screenshot for more details :
In this screenshort i have pagelist. In first property i have selected 3 types of hardware and based on this i have to create these 3 types of child cases and remaining data should be visible to that child case only
If you want to have each case for each value selected in the dropdown create 3 separate child cases.
Please find the below steps:
1) Create 3 child case types for the parent case and configure the flows in each case.
2) In the post-processing of the "Request" assignment copy the values from Hardware products pagelist to different pagelists like CarHardware, scooterhardware, etc.respectively.
3)Instead of having a single Create case step below Request step, have multiple create case steps and use the above created pagelists CarHardware, scooterhardware, etc. for each.
For Every create case step do we need to configure same as showed in screenshot 1 and can you explain what happens when the checkbox create multiple cases using a list??. Allcaselist belongs to 1 step(assignment) right??.
How to route each child case to the 1st dropdown value(Operator). To do this we need to route each of step(in connector) to the operator ID.
Yes, we need to configure for each type. If we select the checkbox to create multiple cases using a list then multiple cases will be created based on pagelist length.
Allcaselist in your scenario will be HarwareProducts.
One question, so all child cases in your scenario will be a vendor? If yes, you don't need to configure the create case multiple times.
For routing open the first assignment and configure as said the in below article comment.
https://collaborate.pega.com/question/how-create-assignments-multiple-child-cases
I need to proceed to next stage when all of the child cases are resolved.
But in my case when i run the step 4. hardware (child case) initially then it is moving to next stage.
But when i run 1st child case to 3rd child case it is not proceeding to next stage