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Question

 PRADEEP CHOWDARY PYDI (PradeepPydi)
Anthem
Senior PEGA DEVOPS and Cloud Administrator
Anthem
US
PradeepPydi Member since 2017 240 posts
Anthem
Posted: Feb 14, 2020
Last activity: Feb 17, 2020
Posted: 14 Feb 2020 6:52 EST
Last activity: 17 Feb 2020 4:11 EST
Closed

PEGA Integration with LivePerson (LP).

Hi Team,

We are planning to Integrate PEGA with LivePerson (LP) (Enterprise Messaging Tool) instead of Pega Chat.Can somebody put some light about below ?

- Is there any OOTB way to do it with the latest Pega versions?

- If not OOTB,any guide or reference to kickstart the implementation ?

Thank you.

 

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Pega Platform 7.3.1
Java and Activities
Healthcare and Life Sciences

Posted: 4 years ago
Posted: 17 Feb 2020 4:11 EST
PRADEEP CHOWDARY PYDI (PradeepPydi)
Anthem
Senior PEGA DEVOPS and Cloud Administrator
Anthem
US

@palas3 

Referred PDN link speaks about Pega Chat engine integration with other livechat applications,but I am looking for a direct integration of Pega (PRPC731 or higher versions) with LivePerson (LP) (Without Pega Chat being involved).

Thank you.

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